Frequently Asked Questions
At Emperial Hardwood Floors in Kennesaw, GA, we believe that an informed customer is a better customer. If you have any questions about out flooring services, feel free to browse through our frequently asked questions below. We look forward to working with you!
Getting the Job Done
Q: What areas do you service?
A: We service the greater Atlanta area in Georgia.
Q: How can I contact you?
A: Call us at 770-424-3219 or email us at email@example.com.
Q: What services do you provide?
A: We install and finish on-site hardwood floors, install prefinished hardwood floors, refinish hardwood floors, recoat existing hardwood floors, and install and finish staircases. We also specialize in water-damage work.
Q: How much do you charge for an on-site estimate of my floors?
A: We provide free estimates to all of our customers living in the greater Atlanta area. If you’d like, we can provide you with references from previous customers. Call us at 770-424-3219 or email us at firstname.lastname@example.org to set up an estimate.
Q: Deciding on a color for my hardwood floors is a very difficult choice to make. What’s the best way to make my decision?
A: We understand that it’s difficult to visualize the hues and accents of your color choice by flipping through a color-sample book. We believe the best way to decide on a color is to actually see the color on the floor to judge how it fits with your home decor. If you’d like, we will gladly send the company’s owner Ricky to your house to sand down several 3’x1’ areas of your floor and test out different stain colors for you to choose from. We do not charge for this free service.
Q: Is it possible for me to get a ball-park price quote of my job over the phone?
A: We have no problem with providing prices to you over the phone. Don’t hesitate to call us--describe the work that you need done and we will do our best to provide you a price range.